I WILL NEVER USE TruGreen's services again, nor will I recommend them to family, friends, or colleagues. In April/May 2024, my lawn was thriving and healthy. My lawn service representative suggested starting a weed service, so I chose TruGreen. I live in my late mother's home, where she had briefly used TruGreen's services in the past. During the initial consultation, a knowledgeable representative recommended that I also subscribe to shrub/tree services for an additional fee. By May 2024, my lawn was lush and dark green, the result of two years of diligent care by my lawn service rep and me. However, in June 2024, dry patches appeared, persisting even after I canceled the service and asked TruGreen to devise a plan to repair the damage. By the end of June, my lawn had deteriorated further, now resembling a straw field. Despite numerous discussions with various representatives since June, the issue remains unresolved. The entire backyard is now dead, even though the temperature has changed. I've spoken to supervisors who promised that someone would assess my yard for repairs, but instead, another person came to my home and started another treatment without my consent or a prior discussion. I've repeatedly requested a direct conversation with a TruGreen representative to formulate a recovery plan. While TruGreen readily accepted my payments, they have been slow to address the damage to my lawn. I am now contemplating legal action as the next course of action..
Bruce Black
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March 18, 2025
Today, March 19, 2025 I had my lawn aerated by a gentleman and his partner. Derrick did an outstanding job in the services he provided today. He is extremely detailed and understands the value of providing high quality service. Derrick
was also very professional. I would recommend his service to any client.
Tyrone Lewis (Ty)
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March 28, 2025
A Tree Lover myself, the service received from TruGreen was exceptionally informative and educational too! Who knew weeds can creep through the underground traveling to? Pretty Please weeds leave my green grass alone, just leave enough for these feet to walk on and on passing through to say “Hello ❤️ Mr. Tree, need a hug 🤗 or two!” 1💚 ha ha a Chews On Beets Allergies Like @Tai_sound 💙
Robert WHITE
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March 19, 2025
The truegreen technician arrived in a prompt manner. The technician immediately went about performing the fertilization and weed control to areas. He was very professional in completing the process in a timely manner, and cleaning up the areas after treated.
Very please.
Mr. White
6081 Lost Colony Drive
Woodbridge, Va.
Mark Jacobs
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November 09, 2024
I’m leaving a three-star review overall due to the current condition of my front lawn, which has been maintained by TruGreen for a few years now. Unfortunately, despite this ongoing service, my lawn is still not in the shape I would expect for the investment I’ve made.
That said, I want to recognize Christopher D., who serviced our lawn on October 31, 2024, for aeration and seeding. Christopher was exceptionally thorough and took his time to ensure every part of my lawn was properly treated. If all TruGreen specialists showed the same level of care and attention to detail as Christopher, I believe my lawn would be in much better condition.
While I’ve been close to canceling my service and switching to a non-franchise small business, if TruGreen can maintain this standard of thorough service going forward, I would be more inclined to continue as a customer. Christopher’s commitment to quality and integrity is exactly what I’d like to see more consistently. Thank you, Christopher, for your excellent work—it’s appreciated!
I WILL NEVER USE TruGreen's services again, nor will I recommend them to family, friends, or colleagues. In April/May 2024, my lawn was thriving and healthy. My lawn service representative suggested starting a weed service, so I chose TruGreen. I live in my late mother's home, where she had briefly used TruGreen's services in the past. During the initial consultation, a knowledgeable representative recommended that I also subscribe to shrub/tree services for an additional fee. By May 2024, my lawn was lush and dark green, the result of two years of diligent care by my lawn service rep and me. However, in June 2024, dry patches appeared, persisting even after I canceled the service and asked TruGreen to devise a plan to repair the damage. By the end of June, my lawn had deteriorated further, now resembling a straw field. Despite numerous discussions with various representatives since June, the issue remains unresolved. The entire backyard is now dead, even though the temperature has changed. I've spoken to supervisors who promised that someone would assess my yard for repairs, but instead, another person came to my home and started another treatment without my consent or a prior discussion. I've repeatedly requested a direct conversation with a TruGreen representative to formulate a recovery plan. While TruGreen readily accepted my payments, they have been slow to address the damage to my lawn. I am now contemplating legal action as the next course of action..
Today, March 19, 2025 I had my lawn aerated by a gentleman and his partner. Derrick did an outstanding job in the services he provided today. He is extremely detailed and understands the value of providing high quality service. Derrick was also very professional. I would recommend his service to any client.
A Tree Lover myself, the service received from TruGreen was exceptionally informative and educational too! Who knew weeds can creep through the underground traveling to? Pretty Please weeds leave my green grass alone, just leave enough for these feet to walk on and on passing through to say “Hello ❤️ Mr. Tree, need a hug 🤗 or two!” 1💚 ha ha a Chews On Beets Allergies Like @Tai_sound 💙
The truegreen technician arrived in a prompt manner. The technician immediately went about performing the fertilization and weed control to areas. He was very professional in completing the process in a timely manner, and cleaning up the areas after treated. Very please. Mr. White 6081 Lost Colony Drive Woodbridge, Va.
I’m leaving a three-star review overall due to the current condition of my front lawn, which has been maintained by TruGreen for a few years now. Unfortunately, despite this ongoing service, my lawn is still not in the shape I would expect for the investment I’ve made. That said, I want to recognize Christopher D., who serviced our lawn on October 31, 2024, for aeration and seeding. Christopher was exceptionally thorough and took his time to ensure every part of my lawn was properly treated. If all TruGreen specialists showed the same level of care and attention to detail as Christopher, I believe my lawn would be in much better condition. While I’ve been close to canceling my service and switching to a non-franchise small business, if TruGreen can maintain this standard of thorough service going forward, I would be more inclined to continue as a customer. Christopher’s commitment to quality and integrity is exactly what I’d like to see more consistently. Thank you, Christopher, for your excellent work—it’s appreciated!