Replacing our HVAC with Leonard Splaine was as easy as it could be. Our sales rep Brad was extremely kind and helpful, and checked in with me several times throughout the scheduling and financing process. Their proposal was very competitively priced and rivaled all other major companies that gave us bids. On installation day, Jose and his colleague arrived promptly, worked hard and got us our new system up and running within just a few hours. Highly recommend.
Judith Knight
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December 05, 2024
Wow!
Great customer service and friendly communication when booking appointments. Boiler fixed and gas valve replaced after initial assessment . The technician, Mike Showalter is excellent, a real master at his trade - skilled, knowledgable and a genius problem solver. He did a great job & was extremely thorough in double checking everything for safety. Honest pricing, top quality service, very reliable, highly recommended.
Nan Wehmeyer
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February 12, 2025
Hello, Jose and his counterpart were amazing. They installed a whole new line of ductwork in order for me to have more heat in my family room. They were only here for three hours and they were very efficient, kind and caring. Ted, the owner, had the idea of branching off of my main furnace to get more heat in my family room, I have been cold since 1987 and now I can say, I am warm for the first time. Kudos to Ted, Jose and his partner. Leonard Splaine Company is the best.🙏
Tim D
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February 17, 2025
Our Lennox Heat pump system hasn't worked since last Tuesday. I called a company on Wednesday and they responded and thought they had fixed it. Contacted them and they would be a week before they could come back and recommended Leonard Splaine. They came out at noon on Thursday. My first experience was awesome. The tech new his job and isolated the problem quickly, that is where it has gone downhill. He couldn't give me a quote and would have to go back to the office. He knew we had no heat. I called on Friday about noon and asked if they had an estimate for me. I was told the Service lead wasn't in the office and I would have a quote on Monday. WAIT - NO Heat during the weekend because you couldn't get me a quote. Called another company to send out yet another tech, paying the call out fee. Monday at noon update - still no quote, no technician and no heat.
Ericka Rostran
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January 17, 2025
As someone new to the area and unfamiliar with oil tank heating systems, we were caught off guard when our oil ran out shortly after moving into our new home. With no heat, we needed help fast! Leonard Splain Co. and their team, including customer service representative Sandra and technician Brad, came through quickly and efficiently. Their professionalism and prompt service ensured we didn’t have to spend another night without heat.We’re incredibly grateful for their quick response and expertise in getting everything up and running. Brad was very knowledgeable and a true professional. He took the time to explain each step of the process and answer all my questions which made me feel confident in our heating system. Highly recommend their services!
Replacing our HVAC with Leonard Splaine was as easy as it could be. Our sales rep Brad was extremely kind and helpful, and checked in with me several times throughout the scheduling and financing process. Their proposal was very competitively priced and rivaled all other major companies that gave us bids. On installation day, Jose and his colleague arrived promptly, worked hard and got us our new system up and running within just a few hours. Highly recommend.
Wow! Great customer service and friendly communication when booking appointments. Boiler fixed and gas valve replaced after initial assessment . The technician, Mike Showalter is excellent, a real master at his trade - skilled, knowledgable and a genius problem solver. He did a great job & was extremely thorough in double checking everything for safety. Honest pricing, top quality service, very reliable, highly recommended.
Hello, Jose and his counterpart were amazing. They installed a whole new line of ductwork in order for me to have more heat in my family room. They were only here for three hours and they were very efficient, kind and caring. Ted, the owner, had the idea of branching off of my main furnace to get more heat in my family room, I have been cold since 1987 and now I can say, I am warm for the first time. Kudos to Ted, Jose and his partner. Leonard Splaine Company is the best.🙏
Our Lennox Heat pump system hasn't worked since last Tuesday. I called a company on Wednesday and they responded and thought they had fixed it. Contacted them and they would be a week before they could come back and recommended Leonard Splaine. They came out at noon on Thursday. My first experience was awesome. The tech new his job and isolated the problem quickly, that is where it has gone downhill. He couldn't give me a quote and would have to go back to the office. He knew we had no heat. I called on Friday about noon and asked if they had an estimate for me. I was told the Service lead wasn't in the office and I would have a quote on Monday. WAIT - NO Heat during the weekend because you couldn't get me a quote. Called another company to send out yet another tech, paying the call out fee. Monday at noon update - still no quote, no technician and no heat.
As someone new to the area and unfamiliar with oil tank heating systems, we were caught off guard when our oil ran out shortly after moving into our new home. With no heat, we needed help fast! Leonard Splain Co. and their team, including customer service representative Sandra and technician Brad, came through quickly and efficiently. Their professionalism and prompt service ensured we didn’t have to spend another night without heat.We’re incredibly grateful for their quick response and expertise in getting everything up and running. Brad was very knowledgeable and a true professional. He took the time to explain each step of the process and answer all my questions which made me feel confident in our heating system. Highly recommend their services!