Exceptional service and excellent customer service as usual.
All three technicians greeted me, introduced themselves, shook my hand, smiled, and went to work for the next five hours.
Thank you for taking such great care of our family once again.
Kathleen and Scott Wilkie
Steven Kronthal
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April 10, 2026
Dom and John were great! They professional and explained everything to me when they completed their work. The arrived at the expected time and completed a little earlier than expected! Our new system works great!
Rachel Knapp
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May 11, 2026
Update - We had our first cooling inspection done on the new system 5/4/26. Rudy came out to do it. Everything went well as expected and Rudy was awesome answering questions, giving real world advice, and very knowledgeable. Always a great experience. Thanks guys!
Original - My father was the recipient of the Feel The Love foundation from Lennox & Leonard Splaine. I had previously reached out to this company back in May, I believe, a couple months after our 27yr old heat pump died. Ted came out to speak with us then and made going through our options easy - unfortunately we couldn't get it financed. A month later we reached out to another company to try their financing but it didn't go through, and that company said we should just pull money from our house to fix it but that's not something we were comfortable doing. I reached out to the county and another foundation but I couldn't find a way to help my father.
I received an email from Leonard Splaine about the Feel The Love foundation at the end of a rough summer and very quickly nominated my father. Our options at that point were space heaters for the winter or using the house to get the money. A couple weeks later I had a call come in from Ted letting us know that my father was chosen to receive a new heating/cooling system. We were shocked and we really couldn't be more grateful to these two companies. They all came out Oct 7 2025 and spent about 8 hours here putting in the new system. They went beyond that though - They also fixed our deck that had holes all through it! Put in a completely new one! We just want to say thank you again to Ted, Josh, Jacob, and everyone else from Leonard Splaine & Lennox that came out that day to help us! They were very friendly, clearly knowledgeable, and really seemed to enjoy what they were doing. We are forever grateful and will continue our business with them.
david hudock
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June 04, 2026
I called to have a technician replace a failed service entry automatic transfer switch at my house. I spoke with several service coordinators while sending information about my existing equipment and in setting up my appointment. Everyone that I spoke with throughout the whole process was extremely courteous, helpful and responsive. Because I have 8 German Shepard and Malinois canines, I required updates on the technician's estimated arrival time in order secure my canines. I was kept informed about my upcoming appointment and the technician, Michael Ford arrived right on time. Michael was very professional, knowlegeable, efficient, educational and a great pleasure to speak with. I honestly couldn't have had a better experience with a company and the employees that I dealt with. I intend to use them exclusively in the future and will not hesitate to recommend them to others based on the experience I had.
Sandra Pierce
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August 07, 2026
Hot water tank replaced.
One night recently I found my hot water tank was leaking profusely into the grate below it
Brad came over to check it and answered all my questions. He had the technicians out the next day to replace the tank and they did a great job. The price was very reasonable, a little cheaper than others that quoted and the replacement process was fast and seamless. Thank you to Brad and the team John and Francisco for a job well done so quickly. I am so grateful I don’t have to take a cold shower!!!
Exceptional service and excellent customer service as usual. All three technicians greeted me, introduced themselves, shook my hand, smiled, and went to work for the next five hours. Thank you for taking such great care of our family once again. Kathleen and Scott Wilkie
Dom and John were great! They professional and explained everything to me when they completed their work. The arrived at the expected time and completed a little earlier than expected! Our new system works great!
Update - We had our first cooling inspection done on the new system 5/4/26. Rudy came out to do it. Everything went well as expected and Rudy was awesome answering questions, giving real world advice, and very knowledgeable. Always a great experience. Thanks guys! Original - My father was the recipient of the Feel The Love foundation from Lennox & Leonard Splaine. I had previously reached out to this company back in May, I believe, a couple months after our 27yr old heat pump died. Ted came out to speak with us then and made going through our options easy - unfortunately we couldn't get it financed. A month later we reached out to another company to try their financing but it didn't go through, and that company said we should just pull money from our house to fix it but that's not something we were comfortable doing. I reached out to the county and another foundation but I couldn't find a way to help my father. I received an email from Leonard Splaine about the Feel The Love foundation at the end of a rough summer and very quickly nominated my father. Our options at that point were space heaters for the winter or using the house to get the money. A couple weeks later I had a call come in from Ted letting us know that my father was chosen to receive a new heating/cooling system. We were shocked and we really couldn't be more grateful to these two companies. They all came out Oct 7 2025 and spent about 8 hours here putting in the new system. They went beyond that though - They also fixed our deck that had holes all through it! Put in a completely new one! We just want to say thank you again to Ted, Josh, Jacob, and everyone else from Leonard Splaine & Lennox that came out that day to help us! They were very friendly, clearly knowledgeable, and really seemed to enjoy what they were doing. We are forever grateful and will continue our business with them.
I called to have a technician replace a failed service entry automatic transfer switch at my house. I spoke with several service coordinators while sending information about my existing equipment and in setting up my appointment. Everyone that I spoke with throughout the whole process was extremely courteous, helpful and responsive. Because I have 8 German Shepard and Malinois canines, I required updates on the technician's estimated arrival time in order secure my canines. I was kept informed about my upcoming appointment and the technician, Michael Ford arrived right on time. Michael was very professional, knowlegeable, efficient, educational and a great pleasure to speak with. I honestly couldn't have had a better experience with a company and the employees that I dealt with. I intend to use them exclusively in the future and will not hesitate to recommend them to others based on the experience I had.
Hot water tank replaced. One night recently I found my hot water tank was leaking profusely into the grate below it Brad came over to check it and answered all my questions. He had the technicians out the next day to replace the tank and they did a great job. The price was very reasonable, a little cheaper than others that quoted and the replacement process was fast and seamless. Thank you to Brad and the team John and Francisco for a job well done so quickly. I am so grateful I don’t have to take a cold shower!!!