We had a electric tankless water heater combined with a whole house filter installed in our condo about 5 months ago. They always take pride in their work and want to do the job right. When a part was delayed they let me know and changed the install date accordingly. They helped me figure out what whole house filter would work and guided me away from a poor choice I almost made. When they first came I had not reserved the loading dock and they totally took it in stride and came back another day. John and his crew were extremely professional and got the job done in the expected time. A few months later we noticed the water was not as hot as we remembered. They came back and found a problem in the wiring that they admitted they just missed and fixed it right away. You rarely find such honest people today and I couldn't recommend them more!! They are fantastic!
Richard Payant
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February 19, 2021
We used 1st Stop Mechanical to replace a sewer line at a property we own. They met with me, gave us a fair price, and did the work quickly. My wife and I were impressed. We decided to consider them for our future needs.
We called yesterday (during icing and snow) because our HW heater appeared to be leaking. John came out this morning and stated it was not the heater, but the humidifier. Once again 1st Stop provided prompt, accurate, and truthful service. We intend to pass this on to our friends. Thank you and we highly recommend 1st Stop Mechanical. Rich and Gayle
Mike Manor
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April 26, 2019
Excellent service and response. Our propane hot water heater finally gave up the ghost, and 1 Stop Mechanical gave us an immediate phone estimate for a replacement. A competitor of theirs had given us a significantly lower estimate, but when we investigated it the other company had low-balled it and immediately began adding “additional required work” that soon equalled 1 Stop’s original one. When we decided to go with 1 Stop, they were prompt and efficient at setting up a next-day installation. Josh was professional and helpful, explaining the warranties and recommended services. There was no attempt to upsell us, just provide us with good service. Within about 2 hours of arrival, we had a new water heater up and running, no mess, no complications, at exactly the price originally quoted. Highly recommend this company, and we will probably turn to them for our plumbing needs from now on. It is refreshing to deal with real pros, from office personnel to the technicians in the field.
Tom Clarkson
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June 10, 2023
When I had to replace my collapsing “orangeburg sewer pipe" in my front yard, I dreaded the cost, so I sent RFB’s to four of the most popular companies that do this. John, the main man at 1Stop Mechanical came right out to my house to size up the job and bid almost half of what the other companies were asking. On “Dig Day” they dug carefully with their backhoe and used shovels at critical points so they wouldn’t damage a nearby sidewalk nor my water line that crossed the right over my sewer line. They started at 8 AM and by 11 AM the new sewer pipe was in and connected. They really know their stuff. It took about an hour for the county inspector to come, and then they replaced the dirt, and spread seed and straw. All done in one day. They fixed what needed to be fixed and didn’t try to upsell me. Dawn, their scheduler is super responsive and understands customers’ needs. Even John’s competitors speak highly of him. “John’s good folks. He’ll take good care of you.”
Kaitlin
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January 09, 2020
We just used 1 Stop Plumbing for our office in Arlington and the service was excellent! The plumber, Phil arrived less than an hour after my initial service request call. Phil also was able to fix the problem with our kitchen sink in less than an hour. I had previously called a few other plumbing services and 1 Stop had the best prices out of the bunch! I highly recommend.
We had a electric tankless water heater combined with a whole house filter installed in our condo about 5 months ago. They always take pride in their work and want to do the job right. When a part was delayed they let me know and changed the install date accordingly. They helped me figure out what whole house filter would work and guided me away from a poor choice I almost made. When they first came I had not reserved the loading dock and they totally took it in stride and came back another day. John and his crew were extremely professional and got the job done in the expected time. A few months later we noticed the water was not as hot as we remembered. They came back and found a problem in the wiring that they admitted they just missed and fixed it right away. You rarely find such honest people today and I couldn't recommend them more!! They are fantastic!
We used 1st Stop Mechanical to replace a sewer line at a property we own. They met with me, gave us a fair price, and did the work quickly. My wife and I were impressed. We decided to consider them for our future needs. We called yesterday (during icing and snow) because our HW heater appeared to be leaking. John came out this morning and stated it was not the heater, but the humidifier. Once again 1st Stop provided prompt, accurate, and truthful service. We intend to pass this on to our friends. Thank you and we highly recommend 1st Stop Mechanical. Rich and Gayle
Excellent service and response. Our propane hot water heater finally gave up the ghost, and 1 Stop Mechanical gave us an immediate phone estimate for a replacement. A competitor of theirs had given us a significantly lower estimate, but when we investigated it the other company had low-balled it and immediately began adding “additional required work” that soon equalled 1 Stop’s original one. When we decided to go with 1 Stop, they were prompt and efficient at setting up a next-day installation. Josh was professional and helpful, explaining the warranties and recommended services. There was no attempt to upsell us, just provide us with good service. Within about 2 hours of arrival, we had a new water heater up and running, no mess, no complications, at exactly the price originally quoted. Highly recommend this company, and we will probably turn to them for our plumbing needs from now on. It is refreshing to deal with real pros, from office personnel to the technicians in the field.
When I had to replace my collapsing “orangeburg sewer pipe" in my front yard, I dreaded the cost, so I sent RFB’s to four of the most popular companies that do this. John, the main man at 1Stop Mechanical came right out to my house to size up the job and bid almost half of what the other companies were asking. On “Dig Day” they dug carefully with their backhoe and used shovels at critical points so they wouldn’t damage a nearby sidewalk nor my water line that crossed the right over my sewer line. They started at 8 AM and by 11 AM the new sewer pipe was in and connected. They really know their stuff. It took about an hour for the county inspector to come, and then they replaced the dirt, and spread seed and straw. All done in one day. They fixed what needed to be fixed and didn’t try to upsell me. Dawn, their scheduler is super responsive and understands customers’ needs. Even John’s competitors speak highly of him. “John’s good folks. He’ll take good care of you.”
We just used 1 Stop Plumbing for our office in Arlington and the service was excellent! The plumber, Phil arrived less than an hour after my initial service request call. Phil also was able to fix the problem with our kitchen sink in less than an hour. I had previously called a few other plumbing services and 1 Stop had the best prices out of the bunch! I highly recommend.